Last updated August 22, 2026

Privacy policy

This policy explains how information is handled when you visit lesiafain.com or communicate with a business that uses the Lesia Fain software through connected messaging channels, including Instagram.

Information we receive

We may receive information you choose to provide, such as your name, social profile identifier, messages, appointment preferences, and other details needed to answer your request. We may also receive basic technical information required to operate and secure the website and messaging service.

How information is used

Information is used to respond to inquiries, provide information about the connected business, arrange appointments, maintain conversation continuity, prevent abuse, and improve service reliability. Automated tools may assist with drafting or delivering replies. Sensitive or uncertain requests may be referred to a person.

Sharing and selling

We do not sell personal information. Information may be processed by service providers that help operate the website, messaging, scheduling, and related infrastructure, only as needed to provide those services or comply with law.

Retention and security

We retain information only for as long as reasonably needed for the purposes described above, legal obligations, dispute resolution, and security. We use reasonable safeguards, but no internet service can guarantee absolute security.

Your choices

You may ask to access, correct, or delete information associated with your conversation. See our data-deletion instructions. You can also stop messaging at any time and use Instagram’s own privacy controls.

Contact

Privacy questions and requests can be sent to privacy@lesiafain.com.

Health information

Messaging is not a substitute for medical advice or emergency care. Please do not send highly sensitive medical information through social messaging. If a question requires professional medical judgment, contact an appropriate licensed healthcare provider.

Changes

We may update this policy as the service changes. The date at the top identifies the latest version.